Our Warranties

Work We Stand Behind. Coverage You Can Understand.

Drainage Solutions provides written workmanship warranties on the installations described below. If a covered problem results from our installation, we will inspect and correct the affected work at no charge during the applicable warranty period.

Workmanship coverage is included in your project price. No paid maintenance membership is required.

Your signed proposal identifies the work covered and any project-specific warranty terms.

Drainage Systems — 5-Year Workmanship Warranty

Our five-year workmanship warranty covers installation defects in French drains, catch basins, channel drains, buried downspout extensions, PVC drainage piping, and other contracted drainage installations.

Covered defects include improper installation slope, faulty connections, and other installation errors that prevent the system from operating as specified in your proposal.

Coverage applies to the installed system and the areas identified in your proposal. It does not guarantee that every part of your property will remain free of standing water during every rainfall event.

Routine cleaning, sediment buildup, leaves, root intrusion, blocked outlets, and problems caused by later property changes are excluded to the extent they caused the problem. These exclusions do not excuse defects in our installation.

Retaining Walls — 5-Year Workmanship Warranty

Our five-year retaining wall workmanship warranty covers installation defects in the contracted wall, including base preparation, reinforcement, backfill, and wall drainage.

If an installation defect causes the wall to lean, separate, settle, or otherwise lose its intended function, we will correct the affected work under the written warranty terms.

Cosmetic color variations and efflorescence are not covered. Problems caused by added loads, excavation, impacts, altered drainage, or changes outside the wall’s documented design conditions are excluded to the extent those conditions caused the problem.

Crawlspace Encapsulation — 3-Year Installation Warranty

Our three-year encapsulation installation warranty covers defects in liner seams, attachments, seals, and vent sealing included in your proposal.

Coverage includes correcting installation-related seam separation, loose attachments, and failed seals.

WhiteCap liner materials may carry separate manufacturer coverage. Any applicable product warranty will be identified with your project documentation. Manufacturer material coverage does not automatically include installation labor.

Encapsulation coverage does not guarantee elimination of every odor, mold condition, or moisture source. Plumbing leaks, equipment operation, new water intrusion, and conditions outside the contracted scope can affect crawlspace conditions.

Pumps — 3-Year Limited Manufacturer Warranty

Our installed pumps carry a three-year limited manufacturer warranty, subject to the manufacturer’s written terms, eligibility requirements, and approval.

A service fee applies for removing and replacing a pump under the manufacturer warranty. This fee covers our labor and service visit and will be quoted before replacement.

Pump installation includes a separate one-year workmanship warranty. If a problem results from a covered installation defect during that period, we will correct it at no charge.

Power interruptions, blocked discharge lines, and problems caused by neglected maintenance are excluded to the extent they caused the failure.

Dehumidifiers — 3-Year Limited Manufacturer Warranty

Our installed dehumidifiers include a three-year limited manufacturer warranty, subject to the manufacturer’s written terms, eligibility requirements, and approval.

Dehumidifier installation also includes a separate one-year workmanship warranty. If a covered installation defect causes a problem during that period, we will correct it at no charge.

Manufacturer coverage does not automatically include service visits or replacement labor. Any applicable service fee will be quoted before work begins.

Routine filter changes, cleaning, and proper operation are the customer’s responsibility. Problems caused by power interruptions, blocked condensate drains, or neglected maintenance are excluded to the extent they caused the failure.

Grading & Swales — 2-Year Workmanship Warranty

Our two-year grading and swale workmanship warranty covers installation defects that prevent the completed work from matching the drainage direction and scope stated in your proposal.

Erosion, soil movement, or drainage changes caused by later landscaping, construction, altered runoff, or other outside conditions are excluded to the extent they caused the problem.

Sod & Lawn Restoration — No Sod Warranty

Sod is not covered by an additional warranty after installation.

The customer is responsible for immediate watering and ongoing care. Sod survival, rooting, establishment, growth, and color are not guaranteed. Weather, soil conditions, sunlight, pests, and maintenance all affect its success.

This does not remove our responsibility to provide the installation specified in your contract.

Seed & Straw

We provide 30-day coverage for defects in the placement of seed and straw included in your proposal.

Germination, growth, and establishment are not guaranteed. The customer is responsible for watering, ongoing care, and protecting the treated area.

Holiday Lighting

Holiday lighting installation workmanship coverage continues through the scheduled removal date stated in your agreement.

Coverage includes correcting installation-related issues with clips, connections, and placement. Product replacement, weather damage, and maintenance visits are governed by your specific lighting agreement.

Maintenance & Your Coverage

Drainage systems and crawlspace equipment require routine care. Keep gutters, drain openings, outlets, pumps, and discharge points clear, and follow the care instructions provided with your project.

Our Drainage Protection Plan is optional. Purchasing a membership or paid inspection is not required to keep your workmanship warranty.

Problems caused by neglected maintenance may be excluded. Missing a paid service appointment alone does not cancel coverage for an unrelated installation defect.

Requesting Warranty Service

Contact us with your name, project address, a description of the concern, and photos if available. We will arrange an inspection and explain whether the issue is covered before proposing chargeable work.

Please give us reasonable access and an opportunity to inspect and correct covered work. If an urgent condition threatens people or property, take reasonable protective steps and contact us promptly.

Call: (901) 864-6855
Email: dylanhausingerdsllc@gmail.com

Coverage Details

Warranty periods begin at substantial completion of the applicable work. Coverage applies to the work identified in the signed proposal, including subcontracted work within our contract.

These warranties apply to the original contracting customer. Transfer to a subsequent owner requires written approval.

This page does not change the warranty terms of previously signed agreements or limit rights that cannot legally be waived.